Good luck and a request from a long-time SynthMaker user
Posted: Sat Aug 18, 2012 10:24 pm
OutSim:
You're moving on without SynthMaker as a stand-alone product and with a pricing structure that is significantly different that what we SynthMaker users are used to. I sincerely hope you are successful.
Some of us SynthMaker users may come now, some later and some never. But can you please leave all our existing forum as is in some location that registered owners of the product, at least, can still access as part of the shared community that built up a flawed but usable conglomeration of work and reference?
What's in it for you? Well, you may have noticed not everyone from the SynthMaker community is dancing for joy that Flowstone is going to take on audio features that it has not had to date. Some may harbour some skepticism about your reliability as developers because development of audio features stalled for so long. When you prove to those of us of that view that we are wrong we'll be much more likely to come on board and start paying your subscription rate if we don't feel like you intentionally undermined us, as we sat back and waited, by removing some or all of the old forum. You'll also likely improve the odds of getting some of the same free tech support that has helped make SynthMaker more accessible to a wide variety of users if you haven't alienated the community that did it the first time around. You might even convince some on the fence to come over sooner in response to a bit of good will.
And as for it confusing your new Flowstone users with obsolete material... just make sure it's well labelled as 'SynthMaker Archives' -- maybe with a link explaining that it's a much loved precursor to your flagship product with a devoted following that you've been gracious enough to continue to support to a small degree by continuing to host the rambling musings of its devotees. Who could think less of you for that?
Edit - Too late, nevermind!
You're moving on without SynthMaker as a stand-alone product and with a pricing structure that is significantly different that what we SynthMaker users are used to. I sincerely hope you are successful.
Some of us SynthMaker users may come now, some later and some never. But can you please leave all our existing forum as is in some location that registered owners of the product, at least, can still access as part of the shared community that built up a flawed but usable conglomeration of work and reference?
What's in it for you? Well, you may have noticed not everyone from the SynthMaker community is dancing for joy that Flowstone is going to take on audio features that it has not had to date. Some may harbour some skepticism about your reliability as developers because development of audio features stalled for so long. When you prove to those of us of that view that we are wrong we'll be much more likely to come on board and start paying your subscription rate if we don't feel like you intentionally undermined us, as we sat back and waited, by removing some or all of the old forum. You'll also likely improve the odds of getting some of the same free tech support that has helped make SynthMaker more accessible to a wide variety of users if you haven't alienated the community that did it the first time around. You might even convince some on the fence to come over sooner in response to a bit of good will.
And as for it confusing your new Flowstone users with obsolete material... just make sure it's well labelled as 'SynthMaker Archives' -- maybe with a link explaining that it's a much loved precursor to your flagship product with a devoted following that you've been gracious enough to continue to support to a small degree by continuing to host the rambling musings of its devotees. Who could think less of you for that?
Edit - Too late, nevermind!
